Privacy Policy

Your personal information is stored securely and confidentially as paper files in a locked cabinet in my office. Personal details such as your name, address and phone number are kept separately from session notes which are only identified by a code. Relevant emails are printed and deleted.Your personal information is used in a safe and ethical manner in line with EU General Data Protection Regulations May 2018. It is not shared with other people without your consent unless I am legally obliged to do so.​You have the right to ask for a copy of your personal information in paper format and to ask me to amend or change any incorrect information about you.​You also have the right to ask me to erase any personal information that is no longer relevant to original purposes, or if you wish to withdraw consent. In all cases and when considering such requests, these rights are obligatory unless it is information that I have a legal obligation to retain. My Insurance Company currently requires that I store relevant information for 5 years. All records and personal information held is disposed of by confidential waste.

Cancellation Policy

I do have a cancellation policy which we will discuss in more detail in our first session.

Regular counselling sessions are weekly and take place at the same time and on the same day and last for fifty minutes.

If you cannot attend your regular session for some reason, I ask for at least 24 hours notice of intention to cancel. If you are able to provide notice in advance of this time period then the session fee does not apply. Late cancellations and no shows will be responsible for the fee.